TERAKYALENADENA / CUSTOMER CARE

Returns & refunds.

Our new collection’s return policy is being finalised before orders open.

Cancellations and manual refunds

Cancellation and refund status remain available in your order history. A QR and UTR cannot reveal a verified payer account. After cancellation, submit your refund destination securely on the order page. Our team verifies the bank receipt and your destination before recording a manual refund.